Clinical Medical Assistant CMAC Daily Question
Past questions
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Question 1 · Medical Law and EthicsWhat does the doctrine of respondeat superior mean for a medical office?
- A. Staff are never responsible for their own actions at work
- B. Patients must sign a waiver before every visit
- C. Only the patient is responsible for errors
- D. The practice can be liable for staff acts done on the job
Show the answer
D. The practice can be liable for staff acts done on the jobThe doctrine holds the supervising party responsible for an agent's work acts.
Under the HIPAA Privacy Rule, a patient believes an entry in the record is wrong. What right does the patient have?
- A. To request an amendment to the record
- B. To delete any page of the record they dislike
- C. To rewrite the provider's notes themselves
- D. To have the record destroyed right away
Show the answer
A. To request an amendment to the recordPatients may ask a covered entity to amend PHI, and the entity must respond within set time limits.
A patient calls the clinic and describes symptoms. The medical assistant is answering the telephone.
Which step correctly follows telephone triage limits?
- A. Recommend an over-the-counter medication based on the symptoms
- B. Diagnose the condition and schedule the next available slot
- C. Tell the patient the symptoms are not serious and to call back later
- D. Get the chief concern; transfer without advice
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D. Get the chief concern; transfer without adviceThe medical assistant gathers the chief concern and transfers the call to a licensed provider or nurse without offering medical advice.
A patient arrives for a scheduled office visit. The medical assistant is checking the patient in at the front desk.
What should the medical assistant do first regarding insurance?
- A. Collect the copay amount listed on the appointment reminder
- B. Verify the patient's current insurance eligibility and benefits
- C. Ask the patient to sign a blank assignment of benefits form
- D. Submit a claim for the visit before the patient is seen
Show the answer
B. Verify the patient's current insurance eligibility and benefitsVerifying eligibility and benefits at check-in confirms active coverage and identifies the correct copay or other patient responsibility before services are rendered.
A payer denies a claim because the service was not considered medically necessary. Where will the practice find the specific reason for the denial?
- A. the remittance advice
- B. the patient's registration form
- C. the appointment schedule
- D. the superbill for the visit
Show the answer
A. the remittance adviceThe remittance advice or explanation of benefits is the document that lists the denial reason, including lack of medical necessity.
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