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RMA AMT Daily Question

Past questions

Try each one first, then tap to see the answer and the explanation.

Question 1 · Administrative Medical Assisting

In a full block business letter, how are the lines aligned?

  • A. All lines begin at the left margin
  • B. The date and closing are centered
  • C. Each paragraph is indented five spaces
  • D. All lines begin at the right margin
Show the answer
A. All lines begin at the left margin

Full block style places every part at the left margin.

Question 2 · Medical Law and Ethics

A patient privately tells the medical assistant that they are being physically abused at home. What is the best response?

  • A. I promise to keep this completely confidential and tell no one
  • B. You should wait and discuss it only with family members first
  • C. This is not something a medical assistant is allowed to hear about
  • D. I need to tell the provider so we can help you get support and stay safe
Show the answer
D. I need to tell the provider so we can help you get support and stay safe

The medical assistant does not promise secrecy, tells the provider, and helps connect the patient with support; reporting duties vary by state and are handled per policy.

Question 3 · Communication and Customer Service

A patient who prefers to communicate in Spanish arrives for a visit. The medical assistant does not speak Spanish. A qualified interpreter is available by phone.

How should the medical assistant proceed with the intake interview?

  • A. Ask a bilingual family member who is present to interpret
  • B. Speak slowly in English and use hand gestures for key points
  • C. Use the qualified telephone interpreter for the entire interview
  • D. Complete the interview in English and have the interpreter summarize afterward
Show the answer
C. Use the qualified telephone interpreter for the entire interview

A qualified interpreter, including a professional telephone interpreter, should be used for the full interview to ensure accurate communication.

Question 4 · Anatomy and Physiology

Which structure produces ova and the hormones estrogen and progesterone?

  • A. Uterus
  • B. Fallopian tube
  • C. Cervix
  • D. Ovary
Show the answer
D. Ovary

The ovary produces ova and secretes the hormones estrogen and progesterone.

Question 5 · General

Which greeting is correct when the medical assistant answers the clinic phone?

  • A. Good morning, how are you today?
  • B. Name the clinic and yourself
  • C. Please hold
  • D. State the provider’s schedule first
Show the answer
B. Name the clinic and yourself

The call is answered promptly with the clinic name, the medical assistant’s name, and an offer to help.

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