RMA AMT Daily Question
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Every weekday morning you get one short RMA AMT practice question by email, with a clear explanation of the right answer. It is an easy habit to keep while you study for test day.
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Here is what a question looks like
Communication and Customer Service
A patient who prefers to communicate in Spanish arrives for a visit. The medical assistant does not speak Spanish. A qualified interpreter is available by phone.
How should the medical assistant proceed with the intake interview?
- A. Ask a bilingual family member who is present to interpret
- B. Speak slowly in English and use hand gestures for key points
- C. Use the qualified telephone interpreter for the entire interview
- D. Complete the interview in English and have the interpreter summarize afterward
Show the answer
C. Use the qualified telephone interpreter for the entire interview
A qualified interpreter, including a professional telephone interpreter, should be used for the full interview to ensure accurate communication.